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Privacy Policy

Effective Date: [June 9 2025]

1. Introduction

Welcome to LexoFort Language Services. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website and online language courses. By using our services, you consent to the practices described in this policy.

If you have any questions or concerns about this Privacy Policy, please contact us at LexoFort Language Services.

2. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, payment details (such as credit card information or bank details).

  • Usage Data: Information about how you access and use our website, such as your IP address, browser type, pages visited, and time spent on the site.

  • Account Information: Information you provide when you create an account, including your preferences, course selections, and other data related to your account usage.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide and improve our services, including language courses and customer support.

  • To process payments and handle billing.

  • To communicate with you about your account, courses, and any updates or promotions.

  • To analyze website traffic and user behavior via tools like Google Analytics to improve our services and user experience.

  • To facilitate online meetings through platforms like Zoom and Microsoft Teams.

4. Third-Party Services

We may share your personal data with third-party services to facilitate the delivery of our offerings, including:

  • Zoom and Microsoft Teams: For live classes and virtual meetings, these platforms process your personal data (such as your name and email).

  • Google Analytics: To track website traffic and user behavior. Google Analytics may collect anonymous data, such as your IP address and pages visited.

  • Payment Providers: For billing and payments, we use secure third-party services. Your payment details are processed through these providers, but we do not store your credit card or banking information.

We encourage you to review the privacy policies of these third-party services to understand how your data is handled.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze website traffic. Cookies are small data files placed on your device to:

  • Remember your preferences and settings.

  • Analyze website usage and improve site performance.

  • Provide personalized content.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

For more information on the cookies we use, please refer to our Cookies Policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

As a resident of the European Union (EU), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Correct: You can request corrections to any inaccurate or incomplete information.

  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.

  • Right to Restrict Processing: You can request a restriction on the processing of your data.

  • Right to Object: You can object to the processing of your data in certain circumstances.

  • Right to Data Portability: You can request a transfer of your personal data to another provider in a structured, commonly used format.

To exercise these rights, please contact us at lexofortservices@gmail.com

8. GDPR Compliance

As a business located in Sweden, we are committed to complying with the General Data Protection Regulation (GDPR). We process your personal data lawfully, fairly, and transparently. The legal bases for processing your data include:

  • Consent: You consent to the processing of your data by using our services.

  • Contract: We need your data to provide our services to you (e.g., billing information).

  • Legitimate Interests: We process data to improve our services and enhance user experience.

If you believe that we have violated your rights under the GDPR, you have the right to file a complaint with the Swedish Data Protection Authority (Datainspektionen). You can contact them at:

9. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, please note that no data transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

LexoFort Language Services
LexoFortServices@gmail.com

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